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Quick Guide

May 2016

Welcome to this updated edition of the Wakefield Children's Social Care Procedures Manual.

For further information regarding amended and new chapters please see Section 8, Amendments and Additions.

Before continuing, please take the time to read this 'Quick Guide'.

If you have any comments or feedback, please see Section 9, Planned Updates.


  1. Introduction
  2. Structure and Style
  3. Display and Browser Options
  4. Terminology
  5. Keywords and Search
  6. Contacts and Designated Managers
  7. Printing and Retaining Copies
  8. Amendments and Additions
  9. Planned Updates
  10. Making Amendments to Existing Chapters or Developing New Chapters
  11. Register for Updates
  12. Copyright

1. Introduction

This Manual contains the procedures for Wakefield Children's Social Care.

2. Structure and Style

2.1 Home Screen

The procedures listed above, have been categorised and divided into discreet Contents Lists-which are available from a 'HOME SCREEN'.

To find the procedures you require, go to the 'Home Screen' and click on the relevant category/topic e.g. you will see button like this:

You can come back to the Home Screen at any time, by clicking on 'Home' on the left hand side of the screen.

2.2 Policies, Values and Principles

All Wakefield's Policies, Values and Principles are located in one Chapter, which readers must familiarise themselves with before proceeding to the main body of the Manual. These Policies, Values and Principles should then inform practice when implementing procedures. To access the Policies, Values and Principles Chapter click on the 'Values' button on the 'Home Screen'.

2.3 Documents

The Documents bank is for Wakefield MBC employees only and contains forms in use for purposes of conducting procedures contained in this manual. Documents can be downloaded and used as required.

The documents bank can be accessed by clicking on the button on the left hand side of the screen. Wakefield MBC employees should contact the Service Manager for Safeguarding for login details.

3. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text/layout-please use these accessibility buttons


which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.

4. Terminology

As far as possible, consistent terminology is used in this Manual, which means that some generic terms are used-as follows:

Term Definition
'Home' and 'Resource' This is a generic term which means Children's Home, Foster Home
'Child' or 'Young Person' Both these terms are used to mean any child under the age of 18
'Staff' or 'Carer' Means all Staff and Carers (including) whether employed or not
'Manager' Means Team Manager, it also means YOT Team Manager
'Line Manager' Means the first Line Manager of a team/service
Designated Manager The term Designated Manager is often used where notifications or approvals are required by a Manager above the level of Team Manager. Where users see this term they may click on it to view relevant contact details
'Parent' Means person with Parental Responsibility
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.

5. Keywords/Search

5.1 Keywords

Keywords are terms or phrases which require further definition or explanation (such as 'Significant Harm', 'CAFCASS' or 'Personal Education Plan').

This manual contains a 'Keywords Appendix' with hundreds of definitions and cross references, some of which are highlighted within the body of chapters, like this - Significant Harm. If you find a Keyword like this, access the definition by clicking on it.

The majority of terms are not highlighted, but are defined in the Keywords Appendix-which acts like a 'search' facility. You can search for key terms, read definitions and see links to relevant chapters, if they exist in the manual.

5.2 Search

You can search the whole manual for information you require.

To do this, click on 'Search' on the left hand side of the screen.

6. Contacts and Designated Managers

We have created an index of key contacts, agencies and teams including postal and website addresses. This list of Contacts is available from the 'Contacts' button on the Home Screen; it can also be accessed via Part 9 Appendices, where you will also find the list of Designated Managers.

7. Printing and Retaining Copies

The Manual should normally be viewed on line.

However, users may print chapters, using the "print" icon in the top right of the manual;

print icon

Please note, the Manual will be updated regularly, so staff should avoid retaining printed versions-hard copies are only valid for 72 hours.

8. Amendments and Additions

Where a chapter has been amended or is new, it is marked as such in the Contents list, at the top of each chapter.

Click here to view details of updates made to this manual.

9. Planned Updates

In the next 12 months, we intend to update the manual twice, when we can take account of feedback and recommendations for inclusion/amendment. You, the reader and user of this manual may have comments and contributions to the manual and it is important that you feel able to contribute to the process. The next planned update will be published in April 2017. See also Section 10, Making Amendments to Existing Chapters or Developing New Chapters.

Your Contact/Co-ordinator for feedback/contributions is:

Service Manager for Safeguarding and Signs of Safety

T: 01924 305750.

10. Making Amendments to Existing Chapters or Developing New Chapters

If you wish to make any amendments to existing chapters or introduce a new chapter please first liaise with the Service Manager for Safeguarding.

When edit existing chapters (any chapter that you use that is in one of our manuals) whether in this Wakefield manual or taken from any of our other customers (important - see below), please make sure you copy the whole chapter and not just the part that you want to amend. If you do not amend chapters in this way, please be aware that we will have to ask you to do it again!

If you are developing a new chapter and want to use information from another manual which we have produced (all our manuals should be easily recognisable as they have a similar look), we have to gain permission from that authority for you to use the information. Please contact the Service Manager for Safeguarding and Signs of Safety, who will forward your request to us and we will approach them on your behalf. Usually this is quite a quick process. If you are not sure whether the manual belongs to one of our customers, please do check first. This is to avoid any copyright complications.

11. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we regularly publish. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.

12. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and Wakefield Children and Young People Service.